현재 위치

채용공고

Database Officer

2017.08.30
Department: 
Fundraising
Position: 
Database Officer
Reports to: 
Fundraising Director
Recruitment Periods: 
2017.08.30 ~ 2017.09.24
Start date: 
2017.10.30
설명: 

DESCRIPTION OF THE DEPARTMENT

  1. Implements FR and Marketing activities to support the medical humanitarian activities of the MSF movement.
  2. Promotes awareness of MSF and its medical humanitarian activities within Korean society.
  3. Promotes MSF’s medical humanitarian activities towards potential donors.
  4. Demonstrates transparency and accountability of MSF and its medical humanitarian activities.
  5. Medecins Sans Frontieres (MSF) Fundraising Principles;
  • Independence  - We are committed to prioritizing private over institutional funds. By doing so, we help guarantee the independence and impartiality of our action. 
  • Needs driven approach - We are committed to needs-driven Fundraising and strive to raise as much money as necessary to fulfil the medical and humanitarian response to the needs of our patients.
  • Accountability and Transparency - We are committed to being accountable and transparent with our donors.
  • Respect and Honesty - We are committed to communicate about the situation in the field, the patients we treat and our medical and humanitarian response in a truthful, respectful and dignified manner and refrain from manipulating the image of our patients’ plight.
  • Cost-effectiveness and efficiency - We are committed to fundraise efficiently and strive to reach the highest cost-effectiveness in order to maximise net income and to preserve a healthy return on Fundraising investment.

 

PURPOSE OF THE POSITION

Under the direct supervision of the Director of Fundraising, the Database Officer (DO) provides administrative support and analysis of fundraising data to the Fundraising department (FR Dept) using SmartRaiser (SR).
Database Officer is responsible for uploading data files and running data cleansing routines. The role also involves providing regular reports and performance analysis as well as supporting future fundraising goals.

 

MAIN DUTIES AND RESPONSIBILITIES

Data Management and Analysis

Database Officer (DO) manages the flow of data into the database and is responsible for uploading data acquiring from external agencies including Face to Face(F2F) and Telemarketing(TM), and internal Fundraising events. DO also supports analysis to support decision making around fundraising activities.

  • Managing the regular upload of data files to SR, ensuring the accuracy of the data loaded to the system adheres to MSF’s data standards. 
  • Ensuring quality of the information received and identifying and managing data errors with external agencies.
  • Monitoring data entry procedures within FR Dept and troubleshooting where necessary
  • Checking and cleansing data regularly
  • Generating and presenting data analysis to monitor income performance including monthly report, retention report, F2F report, TM Report and other requested reports.
  • Providing data regularly for supporting donor cycle
  • Informing ad-hoc data for members of FR Dept ensuring proper donors contacted
  • Liaising with the Support Services Department(Finance) in the provision of information and data to monitor income performance
  • Ensuring donation receipt issued properly to donors and uploading the related data to National Tax Service Website (NTS) timely.
  • Managing external web servers for supporting external suppliers

System Development

  • Maintaining and developing systems to monitor the data flows. This involves carrying out quality assurance and spot checking donations processed
  • Advising the database workflows or/and assisting upgrades to SR
  • Identifying and re-organizing existing data structure for improved data management

System Management

  • Acting as a liaison between FR Dept and SR on systems issues
  • Training staff and office volunteers to ensure accurate use of the database
  • Creating and maintaining forms related to the use or/and request of the database
  • Upgrading, updating and maintaining the database to support our current active fundraising 
  • Uploading and updating donor correspondence onto the system for FR Dept to use

General Duties 

  • Representing MSFK at SR user group and attending relevant training sessions on the system
  • Attending International working group discussion and meetings

 

QUALIFICATIONS AND JOB REQUIREMENTS

Essential Skills and Experience

  • Bachelor’s degree
  • Minimum 3~5 years of relevant work experience in NGOs and or corporation
  • Strong analytical, problem solving and organized thinking
  • Good communication skills and ability to negotiate
  • Attention to details with a thorough approach to the area of data processing
  • Superior time management skills, ability to deliver to deadlines and prioritize time/resources
  • Flexibility to take on other related tasks combined with willingness to learn
  • Competent user of MS office especially for Excel
  • Ability to work in a team and foster team spirit
  • Strong commitment to MSF’s humanitarian aid work
  • Self-starter. Ability to work independently
  • Good understanding of NGO
  • Fluent in Korean and English

Desirable Skills and Experience

  • Fundraising or marketing experience.
  • Experience of Korean Charity Database systems within a supporter care environment
  • Experience with SQL
  • Experience with SR would be an advantage

 

APPLICATION

If you are interested in this position, please send your motivation letter and CV in English to HR Department at: recruit@seoul.msf.org

Application Deadline:   September 24, 2017

Starting Date:  October 30, 2017